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Payment policy
This Payment Policy explains accepted payment methods, payment processing, pricing, taxes, invoicing, and payment related issues for purchases made from galaxylighting.us ("galaxylighting.us," "we," "us," or "our"). This policy is incorporated into our Terms & Conditions.
By placing an order on galaxylighting.us, you agree to the terms outlined below.
galaxylighting.us accepts the following secure payment methods:
Credit and Debit Cards:
Visa
MasterCard
American Express
Discover
Diners Club
Digital Wallets & Accelerated Checkouts:
Apple Pay
Google Pay
Shop Pay
Availability of payment methods may vary based on your location, device, or payment provider restrictions.
All transactions are encrypted using SSL (Secure Socket Layer) technology and processed through Shopify’s PCI compliant payment infrastructure.
galaxylighting.us does not store full credit card numbers. Payment information is handled directly by Shopify and authorized payment processors in accordance with their security and privacy standards.
Payment is authorized and captured immediately upon order placement.
Once payment is successfully processed:
A confirmation email and electronic receipt will be sent to the email address provided at checkout.
Order placement does not guarantee fulfillment if payment authorization fails, is declined, or is later reversed by the payment provider.
galaxylighting.us reserves the right to cancel or suspend any order affected by payment issues.
All prices listed on the website are displayed in United States Dollars (USD) unless otherwise stated.
For international customers, currency conversion is handled by your bank or payment provider. galaxylighting.us is not responsible for exchange rate differences or conversion fees.
We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted, to the extent permitted by law. If a pricing correction materially affects your order, we may contact you with the option to proceed at the corrected price or cancel the order for a full refund.
All prices listed on galaxylighting.us exclude sales tax unless otherwise indicated.
Applicable sales tax will be calculated and added at checkout for orders shipping to residents of Wyoming and other jurisdictions where required by US law. Customers will see the exact tax amount applied to their order before completing the payment process.
Requests to modify or cancel an order must be submitted within 12 hours of placing the order by emailing contact@galaxylighting.us.
Once an order has entered processing or production:
Payment cannot be reversed as a cancellation
The order will be governed by our Return Policy, as applicable
If your payment is declined, fails, or is reversed:
Verify that payment information was entered correctly
Ensure sufficient funds or credit availability
Contact your bank or payment provider for assistance
galaxylighting.us is not responsible for delays or cancellations caused by third party payment providers and reserves the right to cancel or suspend fulfillment until payment is successfully completed.
An electronic invoice or receipt will be provided via email after successful payment. Customers are responsible for retaining copies of transaction records for their own reference.
To protect customers and prevent fraud, galaxylighting.us may:
Screen transactions for risk indicators
Request additional verification, including identity or address confirmation
Delay, suspend, or cancel fulfillment if verification cannot be completed
Such actions are taken in good faith and do not constitute a breach of contract.
If you believe there is a billing error, delivery issue, or product concern, you are encouraged to contact us at contact@galaxylighting.us so we can attempt to resolve the matter promptly.
Nothing in this policy limits your rights under your card network or payment provider’s dispute procedures. However, initiating a chargeback without first contacting us may delay resolution and limit our ability to investigate shipping, warranty, or fulfillment issues.
galaxylighting.us reserves the right to contest improper, fraudulent, or abusive chargebacks and submit supporting documentation, including order records, delivery confirmation, and proof of agreement to our Terms & Conditions.
Approved refunds are issued:
To the original payment method used at checkout
In accordance with our Return Policy
Banks and payment providers may require additional time to post refunded amounts. galaxylighting.us is not responsible for posting delays caused by third party financial institutions.
We may update this Payment Policy from time to time to reflect changes in business practices, payment providers, or legal requirements. Updates will be posted on the Site with a revised "Last Updated" date.
For questions or assistance related to payments, please contact:
Company Name: POWERPULSE MARKETING LLC
Company Number: 2025-001740538
Company Address: 5830 E 2nd St Ste 7000 #27384, Casper, Wyoming 82609, United States
Customer service opening times :
Email: contact@galaxylighting.us
Phone: +1 307 301 9730
Monday to Friday | 09:00 to 17:00 (EST)
Weekends | 11:00 to 16:00 (EST)
We aim to respond to your inquiries within 24 hours.